CC vers.2.4_06_24_2012 will not run

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sergabad
Posts: 4
Joined: Mon Jun 25, 2012 4:29 pm

CC vers.2.4_06_24_2012 will not run

Post by sergabad »

Hi,

Just tried the newest versions of CloudCompare and CCViewer and they don't on my machine. It gives an error:

The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more details.

Previous version works. Any help will be appreciated.

Thanks!
daniel
Site Admin
Posts: 7332
Joined: Wed Oct 13, 2010 7:34 am
Location: Grenoble, France
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Re: CC vers.2.4_06_24_2012 will not run

Post by daniel »

Hi,

it appears to happen for several other users.

1st thing to try:
- install the "Microsoft Visual C++ 2008 SP1 Redistributable Package for (x64)" (you can find it here: http://www.microsoft.com/downloads/en/d ... laylang=en). If it's already installed, uninstall it and then re-install it.

I wait for your feedback.
Daniel, CloudCompare admin
Diggler
Posts: 5
Joined: Tue Jan 17, 2012 1:58 pm

Re: CC vers.2.4_06_24_2012 will not run

Post by Diggler »

Hi

I tried a lot of installing/deinstalling. However, I got the same problem. The C++ RP SP1 is not shown as SP1 under installed programs. See picture. What about all the other packages?


The 32bit version works, so no hurry.


Kind regards
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daniel
Site Admin
Posts: 7332
Joined: Wed Oct 13, 2010 7:34 am
Location: Grenoble, France
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Re: CC vers.2.4_06_24_2012 will not run

Post by daniel »

Hum, I'm quite astonished to see how many people have this problem, while the project is compiled with Microsoft tools on a Microsoft OS...

I'm currently trying to generate the whole project with Visual 2010 instead of Visual 2008 (as it seems that it's the heart of the problem).

Meanwhile, you can still use the 32 bits version as before. I hope I'll get a running version soon.

Thanks for the feedback,

Daniel
Daniel, CloudCompare admin
sergabad
Posts: 4
Joined: Mon Jun 25, 2012 4:29 pm

Re: CC vers.2.4_06_24_2012 will not run

Post by sergabad »

Hi,

Tried with uninstalling and reinstalling the Microsoft Visual C++ 2008 SP1 Redistributable Package for (x64). No dice.

Thanks.
serg
daniel
Site Admin
Posts: 7332
Joined: Wed Oct 13, 2010 7:34 am
Location: Grenoble, France
Contact:

Re: CC vers.2.4_06_24_2012 will not run

Post by daniel »

Thanks for the test.

I'll upload in a few hours a new version (compiled with MSVC2010) that fixes the issue.
Daniel, CloudCompare admin
Diggler
Posts: 5
Joined: Tue Jan 17, 2012 1:58 pm

Re: CC vers.2.4_06_24_2012 will not run

Post by Diggler »

Works now!!!!

Thanks for your quick answers and work.

Kind regards,
Diggler
sergabad
Posts: 4
Joined: Mon Jun 25, 2012 4:29 pm

Re: CC vers.2.4_06_24_2012 will not run

Post by sergabad »

Thanks a lot !!! Your fix works! Also seems to be faster now.
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