cannot open CC, not supported on this Mac (Ventura)

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marius
Posts: 2
Joined: Fri Mar 01, 2024 12:54 pm

cannot open CC, not supported on this Mac (Ventura)

Post by marius »

Hello,

When I double click on the CC symbol I get the following error message:

"You cannot open the CloudCompare application because it is not supported on this Mac."

I've already tried all download files, same thing everywhere.
I found a solution via Google where you can change the login shell from /bin/zsh to /bash or others via System Preferences > Users & Groups > right click advanced options >
Unfortunately all without success.

I have an iMac 27 inch, 3.3GHz 6-core Intel i5, AMD Radeon Pro 5300 4GB, 32GB DDR-4 RAM, Ventura 13.4.1

I would be very grateful to you for further solutions.

Regards
Marius
daniel
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Location: Grenoble, France
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Re: cannot open CC, not supported on this Mac (Ventura)

Post by daniel »

I've asked the only macOS expert we have in the team (Paul), I'm waiting for his answer.
Daniel, CloudCompare admin
daniel
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Location: Grenoble, France
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Re: cannot open CC, not supported on this Mac (Ventura)

Post by daniel »

Ok, so the only 2.13 version for macOS is built for arm processors (while you have an Intel one).

The latest Intel version was the 2.12.3: https://www.cloudcompare.org/release/Cl ... x86_64.dmg
Daniel, CloudCompare admin
marius
Posts: 2
Joined: Fri Mar 01, 2024 12:54 pm

Re: cannot open CC, not supported on this Mac (Ventura)

Post by marius »

Thank you for your quick help, it works great!
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